Support for your TrustID V4

We have partnered with the World's leading ID card software developer to bring you truly best-in-class TrustID v4.

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Please read this first

Due to the technology involved in printing onto plastic cards, it is vital to clean your printer regularly to avoid jams and film breakages. Cleaning your printer should always be your first step should an issue arise. Visit our YouTube channel to find out how to clean your printer

TrustID V4 Mifare Encoding

Here is a quick help guide to show the process of setting up Mifare Encoding

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TrustID V4 Mifare Encoding

Here is a quick help guide to show the process of setting up Mifare Encoding

Read more
TrustID V4 Mifare Encoding

Here is a quick help guide to show the process of setting up Mifare Encoding

Read more
TrustID V4 Mifare Encoding

Here is a quick help guide to show the process of setting up Mifare Encoding

Read more

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What customers say about our support...

Super fast and very helpful support!

Printer model: Magicard 600

I have used your tech support a few times now and as always never been let down by the speed and excellence of the servic.

Printer model: Magicard 300

Alan Maxwell from Technical Support provided a very quick resolution for the problem of our MagiCard ID Printer. Excellent working and Thanks a lot!

Printer model: Rio Pro 360

Support Exceeded expectations, very prompt response and identified then resolved the issue very promptly

Printer model: Pronto100

Support were very helpful but sadly we didn't manage to get the 2010 machine working again and I had to buy a new machine.

Printer model: Pronto

Global support centres

UK

Magicard Ltd (HQ)
 Waverley House Hampshire Road Granby Industrial Estate
Weymouth, DT4 9XD
United Kingdom

USA

Brady (North America)
 148 E. Stiegel St
Manheim, 17545
United States

Europe

Brady (Belgium)
 Poldergotestraat 9
Zele, 9240
Belgium

Middle East

Magicard (Sales & Support Hub)
 5WB (West Wing) Office 446
Dubai Airport Free Zone, 371564
United Arab Emirates

Magicard European support from Brady
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Magicard’s reputation for innovation and differentiated products is underpinned by its experienced team expert engineers. Design, new product development and all manufacturing are located centrally at its headquarters in Weymouth, UK. Magicard has additional sales and support centres in the United States, Dubai and China. There are also Magicard sales hubs in South East Asia and India.

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